How can I report a damaged or incorrect item in my order?Updated a year ago

If you have received a damaged or incorrect item in your order, we're here to help.

Firstly, we would like to apologize for the inconvenience. We strive to ensure all orders are sent out in perfect condition, but sometimes unexpected events can occur.

Next Steps:

• Please reply to our email with a photograph of the damaged or incorrect item you received, as well as a photo of the invoice that came with your order.
• Once we receive your photos, you will receive a follow-up from us.

We look forward to resolving this matter for you and thank you for your continued support.