Reach out to our team with your questions.

You have questions, we have answers.  Click here to send us and email with all of your questions.

CurlMix

<p id="isPasted" style="box-sizing: border-box; margin: 0.5em 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 11.2px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: initial; -webkit-font-smoothing: antialiased; color: rgb(96, 96, 96); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All you have to do is purchase the membership here:<p style="box-sizing: border-box; margin: 0.5em 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 11.2px; line-height: inherit; font-family: Montserrat, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: initial; -webkit-font-smoothing: antialiased; color: rgb(96, 96, 96); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://curlmix.com/products/vip-membership" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: none; color: var(--link);" target="_blank" title="VIP Membership + FREE MUG (This Weekend Only)">Become a VIP</a> and start collecting and spending your Spoons

All you have to do is purchase the membership here:. Become a VIP and start collecting and spending your Spoons

How do I become a VIP?

VIP Membership Questions

About Us

Will my products be all natural and organic?

What if I'm allergic to a few things?

Is CurlMix safe for Children and Babies?

Can men use CurlMix?

Do you have a warranty for hair tools and/or merch products?

Do I need to refrigerate CurlMix?

How long will my CurlMix products last?

What preservative do you use?

Are CurlMix products safe to use on color treated hair?

Should I rinse out my Conditioner (Step 2)?

Can I mix CurlMix with another brand products?

Product Questions

When will I receive my CurlMix?

Can I speed up my shipping and processing?

Why is my CurlMix not here yet?

What happens if I gave you all the incorrect shipping address?

My tracking information shows that my CurlMix package was "Returned to Sender". What do I do now?

My CurlMix order arrived damaged. What should I do?

Does CurlMix ship internationally?

Shipping questions and policy

What is CurlMix VIP?

Is VIP a physical product? Will something be shipped?

I'm currently a CurlMix subscriber, Why should I become a VIP? What makes it different?

Should I cancel my other subscriptions now that I am VIP?

When will I be charged for my VIP Membership?

What if I need to skip, change my charge date, or cancel my membership?

Can I get a refund for my VIP Membership?

Is there a limit to how many times I can skip?

Can I purchase multiple VIP Memberships?

Where do I find my VIP Discount?

Can I combine my VIP 15% Off Discount and Spoons?

Can I use my Spoons to buy a VIP Membership or get a discount on VIP?

Do VIP's get Free Shipping?

How do I redeem my Spoons?

I need more Spoons Now! What can I do?

Can I use my spoons/points on my subscriptions?

If I redeem a rewards coupon for an order that was less than the coupon amount, do I get my Spoons back?

What if I don’t spend my Spoons do they expire?

Spoons Rewards Questions and Policies

What is the CurlMix Refund Policy?

Can I return my CurlMix Products?

Can I cancel my order?

I would like to leave some feedback; how do I do that?

How do I use my store credit?

Does store credit expire?

How can I report a damaged or incorrect item in my order?

Refunds, Returns, Store Credit Questions, and Policies

What is the CurlMix Subscription Policy?

How do I cancel my CurlMix subscription?

How do I change/swap the product(s) in my current CurlMix subscription?

How do I change the billing information for my CurlMix subscription?

Can I skip a month of my CurlMix subscription?

The price of my Subscription changed, what happened?

Subscriptions questions and policy

Can I purchase CurlMix Wholesale?

Wholesale & Retail

Orders

Policy & Terms

How do I become a VIP?Updated a year ago