CurlMix logo
CurlMix logo

All articles

VIP Membership Questions

What is CurlMix VIP?

CurlMix VIP is a Monthly Subscription Membership that gives you Spoons and Perks for the Ultimate CurlMix Shopping Experience. Save over $600 each year, get FREE Shipping on orders $35+, Exclusive Experiences, and much more...Click to Learn More

How do I become a VIP?

All you have to do is purchase the membership here:. Become a VIP and start collecting and spending your Spoons

Is VIP a physical product? Will something be shipped?

VIP is not a physical product, it is a Monthly Subscription Membership and nothing will be shipped to you as part of your monthly subscription. You will only receive the 900 Spoons and Perks of Membership unless you participate in a specific gift pro

I'm currently a CurlMix subscriber, Why should I become a VIP? What makes it different?

A VIP gets the most value for their money as well as the most flexibility on how they save on their favorite CurlMix products. You get 900 Spoons, a 15% member discount for all other purchases, exclusive access, gifts, and much more all for just $65

Should I cancel my other subscriptions now that I am VIP?

No, your VIP Membership is a new and separate subscription, and with all those extra Spoons you will be earning you can redeem them to get discounts.

When will I be charged for my VIP Membership?

You will be charged $65 every 4 weeks for your VIP Membership. You can view and edit your next charge date on the Manage Your Subscriptions page in your CurlMix Account. You will also receive a reminder in your email prior to your charge date.

What if I need to skip, change my charge date, or cancel my membership?

You can skip, change your charge date, or cancel your VIP membership at any time in your CurlMix Account. You will keep any Spoons you earned during your time.

Can I get a refund for my VIP Membership?

Unfortunately, membership sales are non-refundable. If you would like to skip, pause, or cancel you must do so before your order processes. Once your order is processed you will get your Spoons immediately and if you cancel you will keep any Spoons y

Is there a limit to how many times I can skip?

No, just make sure to skip before your charge date because once the order is processed it will not be eligible for a refund.

Can I purchase multiple VIP Memberships?

No, unfortunately, only one membership per person is allowed.

Where do I find my VIP Discount?

Your discount code can be found in your Account under Rewards History. It is a unique 8-digit code you can use to save 15% off any eligible order.

Can I combine my VIP 15% Off Discount and Spoons?

No, you may only redeem one offer at a time and they cannot be combined or stacked. You have the flexibility to pay with Spoons or use your discount on any one-time order to get you the best value.

Can I use my Spoons to buy a VIP Membership or get a discount on VIP?

No, you cannot pay for Spoons with Spoons. If you apply a Spoons discount to your VIP Membership or purchase VIP with Spoons the order will be removed by our team and your Spoons will be refunded.

Do VIP's get Free Shipping?

All orders over $35 are eligible for Free shipping regardless of VIP status. If you have an order that used Spoons to bring the total below $35 you will be charged a small shipping fee.